{"id":1641,"date":"2026-01-04T04:41:28","date_gmt":"2026-01-04T04:41:28","guid":{"rendered":"https:\/\/tailorandcobler.com\/?page_id=1641"},"modified":"2026-01-04T04:43:48","modified_gmt":"2026-01-04T04:43:48","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/tailorncobbler.com\/?page_id=1641","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t
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At Tailor & Cobbler<\/strong>, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we\u2019re here to help.<\/p>

Eligibility for Returns<\/h3>

You may request a return or exchange under the following conditions:<\/p>

  • The product must be unused, unworn, and in its original condition<\/strong><\/p><\/li>

  • All original packaging, tags, and labels<\/strong> must be intact<\/p><\/li>

  • The return request must be made within 7 days of delivery<\/strong><\/p><\/li>

  • Proof of purchase (order number or invoice) is required<\/p><\/li><\/ul>

    Shoes \u2013 Return & Exchange Policy<\/h3>

    • Shoes can be returned or exchanged only if they are unused and tried indoors<\/strong><\/p><\/li>

    • Shoes showing signs of wear, scratches, creases, or damaged soles will not be accepted<\/strong><\/p><\/li>

    • Shoe boxes must be returned in their original condition<\/strong><\/p><\/li><\/ul>

      Perfumes \u2013 Return Policy<\/h3>

      Due to hygiene and safety reasons:<\/p>

      • Opened or used perfumes are non-returnable and non-exchangeable<\/strong><\/p><\/li>

      • Returns are accepted only if the perfume is damaged, leaking, or incorrect<\/strong><\/p><\/li>

      • Any damage or issue must be reported within 24 hours of delivery<\/strong> with photos or video evidence<\/p><\/li><\/ul>

        Non-Returnable Items<\/h3>

        The following items are not eligible for return or exchange:<\/p>

        • Used or worn shoes<\/p><\/li>

        • Opened or tested perfumes<\/p><\/li>

        • Items purchased on sale, clearance, or promotional offers<\/strong><\/p><\/li>

        • Gift cards or digital products<\/p><\/li><\/ul>

          Damaged or Incorrect Items<\/h3>

          If you receive a damaged, defective, or wrong item:<\/p>

          • Contact us within 24 hours of delivery<\/strong><\/p><\/li>

          • Share clear photos or videos of the product and packaging<\/p><\/li>

          • Once approved, we will offer a replacement or full refund<\/strong><\/p><\/li><\/ul>

            Return Process<\/h3>

            1. Email us at [your support email]<\/strong> or WhatsApp [your contact number]<\/strong><\/p><\/li>

            2. Provide your order number and reason for return<\/p><\/li>

            3. After approval, ship the product back as instructed<\/p><\/li>

            4. Products sent without prior approval will not be accepted<\/p><\/li><\/ol>

              Shipping Costs<\/h3>

              • Return shipping costs are borne by the customer<\/strong>, unless the item is damaged or incorrect<\/p><\/li>

              • We recommend using a trackable courier service<\/strong><\/p><\/li><\/ul>

                Refunds<\/h3>

                • Once the returned item is inspected, refunds will be processed within 7\u201310 working days<\/strong><\/p><\/li>

                • Refunds will be issued to the original payment method<\/strong><\/p><\/li>

                • Shipping charges are non-refundable<\/strong><\/p><\/li><\/ul>

                  Exchanges<\/h3>

                  • Exchanges are subject to product availability<\/strong><\/p><\/li>

                  • If the desired item is unavailable, a refund or store credit will be offered<\/p><\/li><\/ul>

                    Contact Us<\/h3>

                    For any questions regarding returns or exchanges, feel free to contact us:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                    At Tailor & Cobbler, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we\u2019re […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1641","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tailorncobbler.com\/index.php?rest_route=\/wp\/v2\/pages\/1641","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tailorncobbler.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tailorncobbler.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tailorncobbler.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tailorncobbler.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1641"}],"version-history":[{"count":5,"href":"https:\/\/tailorncobbler.com\/index.php?rest_route=\/wp\/v2\/pages\/1641\/revisions"}],"predecessor-version":[{"id":1646,"href":"https:\/\/tailorncobbler.com\/index.php?rest_route=\/wp\/v2\/pages\/1641\/revisions\/1646"}],"wp:attachment":[{"href":"https:\/\/tailorncobbler.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1641"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}